Cancellation & Refund Policy
Software you can't leave isn't worth buying. This policy is short on purpose: canceling is easy, refunds are fast, and there are no retention flows, downgrade mazes, or "are you sure?" screens.
01How to cancel
Email hello@standguard.dev from the address on the account with the subject "cancel". That's it. We confirm within one business day. When self-serve billing launches, cancellation will also be one click inside the billing portal — the email option will always remain.
02Refunds
Full refund, no questions asked. If StandGuard isn't earning its place on your bench within the first 30 days of a new subscription, email us and we refund the entire payment. You don't need a reason, though honest ones help us build rule 21.
Cancel anytime; access runs to the end of the paid year. Canceling stops the next renewal. Partial-year refunds after day 30 are at our discretion — if we broke something or failed you, we make it right.
Forgot it renewed? If an annual renewal charges and you tell us within 14 days that you meant to cancel, we refund the renewal in full.
03Founding licenses ($99 locked-for-life)
The first 100 licenses are $99/year, locked for as long as the subscription stays continuously active. If you cancel or a payment lapses, the lock ends — a later re-subscription is at the then-current price. The 30-day refund applies to founding licenses like any other. We will warn you before a failed payment breaks the lock, and give a 7-day grace period to fix it.
04What happens after cancellation
Your license stays valid until the end of the current paid period. The linter is a local tool — anything it produced (reports, CI configurations, your own configs) is yours and keeps working as files on your machine. After the license expires, the linter stops receiving check-catalog updates and license validation. The open specification and check catalog on GitHub remain MIT-licensed and public forever, regardless of your subscription status.
05Chargebacks
Please email us first. We resolve refund requests within one business day, and a chargeback before contacting us just slows everyone down — but nothing in this policy limits any rights you have with your card issuer.
06Contact
Cancellations, refunds, billing questions: hello@standguard.dev. This policy is part of the Terms of Service.